Returns and Exchanges

Returns & Exchanges

If you aren’t fully satisfied, we’re fully willing to refund you.

Returns

We are a community who loves and supports you. We stand behind our products, the quality, the commitment and the dedication to you and our brand, which can be seen, felt and loved. If you’re not satisfied with our products, we’ll take it back.

Our return policy is simple: please email us on our contact form.

Please Note: We can only process returns and refunds for items purchased on myphaseskin.com.

You have 30 days from delivery to return your item(s).

Items past 30-day delivery, unfortunately cannot be returned.

All products must be accompanied by their packing slips.

We do not accept empty packaging.

Refunds

As soon as we receive your returns, your refund will be processed, usually within 5-10 business days.

We offer free returns and recommend you use a carrier of your choice with a quality trackable shipping method.

How to Return:

Step 1: Email us on our contact form.
Step 2: Print your return form and label
Step 3 Ship your package